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Good call control – guiding the customer

Most recent post

If you’re in a call centre setup, or maybe some other kind of service or helpdesk scenario, then you know all too well the perils of the over-talkative caller.

Most recent post

If you’re in a call centre setup, or maybe some other kind of service or helpdesk scenario, then you know all too well the perils of the over-talkative caller.

Good call control – guiding the customer